Residents Services

• Curbside Pickup Information

  
  CR&R Recommends the Following On Collection Day

  • Containers should be placed at curbside no later than 6:00 a.m. on collection day.
  • Please place your carts side-by-side approximately one (1) foot apart and at least three (3) feet from any obstruction (i.e. car, fire hydrant, trees).
  • Place your carts with the handles and wheels facing towards your home.
  • Containers should be removed from curbside within 12 hours after service.
  • Items not inside containers will not be collected.

  Cart Reminders

  • The black container is for regular refuse.
  • The blue or grey container is for recyclables.
  • If you have a green container, it is for yard waste and food waste.

  Residential Brochure (PDF - 949KB)
  Multi-Family Brochure (PDF - 976.1KB)
  Residential Letter (PDF -164KB)

• Holiday Schedule

  
  CR&R Observes the Following Holidays

  • New Years Day
  • Memorial Day
  • Independence Day
  • Labor Day
  • Thanksgiving Day
  • Christmas Day

  If the holiday falls during the week, service postponed by one day the remainder of the week. Example: If Independence Day is a Monday, and your normal collection day is Thursday, we'll see you on Friday.

• Container Information

  
  Approximate Container Sizes Available
  Residents may order a set of the following containers.

  • 60 gallon automated container - 41"Hx 27"W x 33"D
  • 3 Yard Temporary Bin - 4'H x 4'W x 6'9"L for clean up projects - 500 lb limit

  Special Collections
  Larger waste collection containers (from 10 to 40 yards) are available for clean-up projects and other disposal needs.

• Recycling

  
  It's important to identify and remove materials unsuitable for recycling. Please review this section for more information on what's acceptable and unacceptable for Recycling. If you have questions about how to join the recycling program in your area, or plan a clean-up project, please contact the office located closest to you.

  Recyclable Paper
  Acceptable Items	Unacceptable Items
  Milk or Juice Cartons	Mixed products such as combinations of paper and metal.
  Corrugated Cardboard	Waxed Paper
  Junk Mail
  Magazines
  Phonebooks
  Chipboard (Cereal/Cracker Boxes)
  Newspaper
  Computer paper
  Any White Paper
  Recyclable Plastics
  Please remove liquids, lids and food residue from all recyclables before placing them in the recycling container.
  Acceptable Items	Unacceptable Items
  PET: soft drink bottles, photo film canisters	Flower/Plant Containers
  HDPE: detergent containers, plastic water/milk containers, pails, t-shirt bags	No Mixed Products (ie plastic/metal combination)
  PVC: sprinkler pipe
  LDPE: trash can liners, shrink wrap, grocery bags
  PP: yogurt containers, luggage, drinking straws
  PS: plastic plates, cups egg cartons, food trays
  Other: Tupperware and mixed plastic containers
  Plastic Toys
  Recyclable Metal
  Acceptable Items	Unacceptable Items
  Empty Aerosol Cans	Automotive Parts
  Metal Coat Hangers	Plumbing Parts
  Aluminum Cans	No Mixed Products such as combinations of metal and paper
  Tin Cans
  Food and Juice Jars
  Empty Paint Cans (dry paint is OK)
  Metal Foil
  Lawn Furniture
  Recyclable Glass
  Acceptable Items	Unacceptable Items
  Food and Beverage Bottles	Ceramic
  Glass Jars and Bottles	Mirrors
  House Windows	Fluorescent Tubes
  Liquor, Soda and Juice Bottles	Light Bulbs
  Tempered Glass	Safety Glass
  Pyrex

  Organic Waste

  The City of Temecula is participating in a new cutting edge technology that will revolutionize the way that your green waste and food waste are processed. These materials, commonly referred to as “Organic Waste”, will no longer go in to the landfill where they take up landfill space and release methane gas into tour atmosphere. Instead, they will be processed through CR&R’s new Anaerobic Digester where they will be converted into a renewable natural gas and a high quality fertilizer. To learn more about this process, please click here.

• Hazardous Waste

  
  It is illegal to dispose of Household Hazardous Waste (HHW) through the automated residential collection program. HHW must be disposed of at a certified hazardous waste collection center. Residents can visit the Riverside County Department of Waste Resources website for information on permanent collection facilities at www.rcwaste.org.

  Household Hazardous Waste includes, but is not limited to:

  • Used Motor Oil
  • Solvents
  • Batteries
  • Cleaning Products
  • Wood Preservative
  • Old Paint
  • Pesticides
  • Pool Chemicals
  • Printer Cartridges
  • Old Road Flares
  • Fluorescent Lights
• Electronic Waste

  
  Electronic waste (E-waste) is an item such as a computer monitor, television, cell phone or other like materials. Due to the high amounts of lead and chemicals found in E-waste, they are not allowed into local landfills. Please call our office for collection instructions.

  Refrigerators and air conditioning units which contain Freon and other chemicals may also require special handling as well. CR&R will collect these items from your curbside. To arrange a curbside pick-up for E-waste or refrigerator on your regular waste collection day through our online scheduling service, you need to set up an online account using your account number and access code. If you are not billed directly by CR&R please email us on our “Contact Us” page or call our Customer Service department at 800.826.9677 to obtain this information. If you have already established an online account and wish to proceed with scheduling a pick-up, please use our Online Scheduling Service.

• Bulky Items

  
  Items that cannot fit in your automated containers, such as a chair, couch, or other household appliances are considered “bulky items.” Each residential customer is entitled to call and schedule a bulky item pick-up two (2) times per calendar year, and each call can include up to two (2) items. The total amount of annual allowable items per household shall be four (4) bulky items per calendar year. After four (4) bulky items, additional pick-ups can be provided for a nominal charge. To make arrangements for a bulky item pick-up on your regular waste collection day through our online scheduling service, you need to set up an online account using your account number and access code. If you are not billed directly by CR&R please email us on our “Contact Us” page or call our Customer Service department at 800.826.9677 to obtain this information. If you have already established an online account and wish to order a bulky item pick-up, please use our Online Scheduling Service.

• Special Services

  
  Christmas tree collection will begin on December 26th for a two week period through January 6, 2012. Please remove all ornaments, lights, stands, and cut the tree in half if over 6 feet tall. If possible, please place your tree bottom first and upright in your green waste container. If you cannot use the green waste container or do not have one, place your tree curbside on your service day and our tree collectors will come by in a separate truck, there is no need to call the office.

  CR&R makes it easy to request special services in your area. Please contact the office located closest to you with details about your special needs. A service representative will then contact you with more information about the appropriate resources. Whether it's collection, containers, recycling or other services, CR&R is here to help.

• Organics Recycling Program

  
  Your new Organics Recycling Program will allow you to recycle your food scraps by conveniently placing them inside your green waste cart along with your yard waste each week. This mixed material (food and yard waste) will be converted into a rich soil amendment and a Renewable Natural Gas, the cleanest fuel produced in California!

  How your Organics Recycling Program will work
  Effective immediately, you may separate your kitchen food scraps and place them inside your green waste cart. If you desire, CR&R is providing a free food scrap kitchen pail for your use. The first kitchen scrap pail will be provided free of charge. Additional pails may be acquired for a nominal charge. You may place all your food scraps and other acceptable organic discards with your yard waste in your green yard waste cart for weekly collection. For information on food scraps kitchen pails please call our Customer Service Team at 800-755-8112.

  Allowable and Non-Allowable Materials that you can include in your Green Cart.

  Acceptable Materials Include:

  • Grass clippings
  • Leaves
  • Weeds
  • Prunings
  • Flowers
  • Kitchen
  • Fruits
  • Vegetables
  • Bread
  • Meat
  • Fish
  • Dairy
  • Baked Goods
  • Raw or cooked food scraps
  • Fats, Oil and Grease

  Non-Acceptable Items Include:

  • Plastic Bags
  • Rocks, sod, concrete, dirt
  • Cactus, Succulents
  • Large tree trunks and stumps
  • Wood
  • Poison oak, poison ivy
  • Pet waste

  Helpful Tips when Recycling Organics

  1. Cover food scraps with yard trimmings in your cart to avoid pests and odors. Yard trimmings will help mask any potential odors.
  2. Line your kitchen pail with paper towels or newspaper which will help keep your container clean. The liner paper can be recycled with your food scraps.
  3. Sprinkle baking soda in your kitchen pail to mitigate odors.
  4. Optional: Freeze food scraps before empting into your cart. Some communities encourage this as a sanitary way to manage food scrap storage, especially for very wet food scraps.
  5. Please DO NOT use plastic bags of any kind. Plastic bags, including “bio-degradable” bags, are not “digestible” in our Anaerobic Digester and can cause significant issues.

  Where will my Organic Materials go once they are collected?
  The materials from your green organics cart will be transported to CR&R’s new Anaerobic Digester (AD) Facility in Perris, Ca. This new facility will convert all your organic materials (yard and food scraps) into a renewable natural gas, the cleanest fuel produced in California, and a high grade compost material. This new program will help keep all of our organics out of the landfill where they would naturally decay and produce methane gas. Methane gas is extremely damaging to the atmosphere and is a major contributor of greenhouse gases.

  Organics Flyer (PDF - 1MB)
  Residential Letter (PDF -164KB)