Residents Services
Community Home Page-
Curbside Pickup Information
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Newport Beach residents can schedule and request the following services: Bulky Item Pickup, Exchange the size of cart(s), Pull cart(s), Deliver additional cart(s), and Request Standard or Premium Valet Services. To make changes to your account or create a request for the services above, click on Online Self Services
Remember on Collection Day
- The carts should be placed at the curbside no later than 6:30 a.m. on collection day.
- The carts should be placed with the handles and wheels facing towards your home.
- Place carts side-by-side approximately one (1) foot apart and at least three (3) feet from any obstruction (e.g., vehicles, fire hydrants, trees, or mailboxes).
- All refuse material must be placed within the appropriate cart.
Cart Reminders:
- The black lid cart is for landfill.
- The blue lid cart is for recyclables.
- The green lid cart is for organic waste.
Information Links:
What can go in each cart?
Find My Collection Day
Find My Updated Street Sweeping Route
CR&R Service Day Change Letter
CR&R Organics Recycling Letter
Newport Beach Guide to Recycling and Organics Recycling -
Holiday Schedule
CR&R Observes the Following Holidays- New Years Day
- Memorial Day
- Independence Day
- Labor Day
- Thanksgiving Day
- Christmas Day
If the holiday falls during the week, service postponed by one day the remainder of the week. Example: If Independence Day is a Monday, and your normal collection day is Thursday, we'll see you on Friday.
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Container Information
All residents are provided at no additional charge the following: the choice of either two (2) 32-gallon Trash Carts, one (1) 64-gallon Trash Cart, or one (1) 96-gallon Trash Cart. Additionally, residents are provided one (1) or two (2) Recycling Carts of any size and one (1) Food Scraps/Green Waste Cart of any size. Cart sizes available include 32-gallon, 64-gallon, and 96-gallon. Residents who would like additional carts or already possess additional carts at their residence will be charged a nominal fee:
- Extra Trash Cart: $6.09/month
- Extra Recycle Cart: $3.41/month
- Extra Food Scraps/Green Waste Cart: $4.11/month
Container Size and Dimensions
- 32 gallon automated cart – 19.75”w, 37.50”h, 24.25”d
- 64 gallon automated cart - 24.25”w, 41.75”h, 31.75”d
- 96 gallon automated cart – 29.75”w, 43.25”h, 35.75”d
Container dimensions are approximate and are provided to assist in ensuring that your cart storage area (side yard, garage, etc.) can accommodate the size of cart that you order.
Special Collections
Larger waste collection containers (from 10 to 40 yards) are available for clean-up projects and other disposal needs.Ancillary Services
For more information regarding ancillary services such as additional cart charges, valet service, and non-containerized waste, click here. -
Ancillary Charges
Extra Carts
As required by state law, all residents must have trash, recycling, and organics services. Each resident of Newport Beach can have the following carts at no additional charge: either two (2) 32-gallon trash carts, one (1) 64-gallon trash cart, or one (1) 96-gallon trash cart; one (1) or two (2) recycling carts of any size; and one (1) food scrap/green waste cart of any size. Any additional carts will be charged at the following rates:
- Extra trash cart: $6.09/month
- Extra recycling cart: $3.41/month
- Extra food scraps/green waste cart: $4.11/month
To remove any additional carts from your residence, please visit https://oss.crrinc.com or contact CR&R’s Customer Service at (949) 667-4158.
Valet Service
Both curbside and alleyway services are at no cost to residents. If you live in an area with alleyway collection and place your carts out within a distance of zero (0) to eight (8) feet of the collection truck, this is at no additional cost.
Standard valet service: $8.30/month
CR&R staff will collect your carts from your home within a distance of eight (8) to fifteen (15) feet from the collection vehicle.
Premium valet service: $27.68/month
CR&R staff will collect your carts from your home from a distance greater than fifteen (15) feet from the collection vehicle.
*For customers with a disability, valet services are provided at no additional charge. Proof of disability will be required. *
Bulky Item Pick Up
Each resident is allowed 5 free bulky item pickups of up to 5 items per calendar year. Any additional bulky item pickups will be charged $13.95 per pickup.
Non-Containerization
What is Non-Containerized Waste?
Non-Containerized waste are materials such as trash, recyclables, and organic waste that are placed either in piles on the curb or in non-waste hauler containers.
Charges for Non-Containerized Waste
Beginning May 1st 2022, residents who have Non-Containerized waste are subjected to a $2.47 fee for each instance after the first documented warning.
Best Practices:
- To prevent being charged for Non-Containerized waste or overloaded carts, ensure that you have the proper size and desired number of CR&R carts for your disposal needs, while also ensuring that the lids are fully closed.
- To avoid contamination, please place trash, recyclable materials, and food scraps/green waste in their respective CR&R provided carts.
- To save space, please make sure to break down cardboard boxes before placing them in your recycle cart.
- Do not place any Household Hazardous Waste (HHW) (such as batteries, chemicals, and paint) in any of your carts. To schedule a free HHW pickup, please call customer service at (949) 667-4158.
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Recycling
All Newport Beach households are allowed up to two (2) recycling carts.Items that can be placed in your blue lid recycling cart:
Glass
- Bottles
- Food Jars
Metal
- Empty Aerosol Cans
- Aluminum Cans
- Tin Cans
- Food/Juice Cans
- Empty Paint Cans
- Aluminum Foil
Paper
- Cardboard
- Junk Mail
- Magazines
- Phone Books
- Cereal/Cracker Boxes
- Newspaper
- Computer Paper & White Paper
- Mixed Color Paper
Plastic
- Drink Bottles
- Detergent Containers
- Water Bottles
- Milk Containers
*There should be no liquids in any of these items.
Tips for using your Blue Lid Recycling Cart
- Only put loose recycling items in your blue lid recycling cart. Do not place items in plastic bags.
- Do not put polystyrene, window glass, ceramics, or plastic film/food wrappers in your blue lid recycling cart.
- Lids and labels do not need to be removed from items.
- Flatten cardboard boxes to create more room and prevent blockages in your blue lid recycling cart.
Preventing Contamination in your Blue Lid Recycling Cart
- Rinse jars to remove residual food waste.
- Empty liquids from items before placing them in your blue lid recycling cart.
- Trash, organic materials, and food scraps should not be placed in your blue lid recycling cart.
- Plastic utensils, plastic bags and mixed products (containing paper/plastic or metal/plastic) should be placed in your black lid landfill cart.
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Organics Recycling
Welcome to your new Organics Recycling Program!
CR&R Environmental Services, together with the City of Newport Beach, will be launching the new Organics Recycling Program on January 15, 2022. This new program will co-collect food scraps and yard waste in your green lid organics cart. The organic material collected will be taken to one of CR&R’s approved composting facilities to be converted into compost.
Organics Recycling FAQs
1) What is organic waste?
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- Organic waste consists of food waste and yard waste. Meat, dairy, fish, grains, fruit, vegetables, coffee grounds, eggshells, fats, oils, grease, food-soiled paper, flowers, grass, leaves, prunings, and weeds can be placed in your green lid organics cart.
- Do NOT put pet waste, palm fronds, landfill materials, recyclables, and hazardous waste in your organics cart.
2) Why am I separating my organic waste?
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- When organics are collected with your trash and sent to the landfill, they breakdown anaerobically resulting in the production of methane. Methane is a greenhouse gas 25x more potent than carbon dioxide. By separating your organic waste can reduce the amount of methane that is emitted into the atmosphere.
3) How do you properly dispose of fats, oils, and grease (FOG)?
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- Allow for your fats, oils, and grease to cool down and solidify. Once they are cooled, scrape the contents into a compostable bag, paper bag, or container to store in your freezer or fridge. If using a compostable bag or paper bag, you may dispose of both bags with its contents into your green lid organics cart. If you are using a recyclable container, dispose of the fats, oils, and grease into your green lid organics cart and either reuse the container or thoroughly clean the container before disposing of it in your blue lid recycle cart.
4) What is food-soiled paper?
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- Food soiled paper are paper products that have been in contact with liquid or solid food waste therefore cannot be recycled into other paper products. Some examples include napkins, paper plates and cups, stained pizza boxes, and used coffee filters.
5) How often is my green lid organics cart going to be picked up?
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- Weekly on your regular collection day.
6) If I don’t have much organic material, can I put my kitchen food scrap container out for collection?
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- No, all organic material must only be placed into your green lid organics cart.
7) How does CR&R’s organics program differ from at-home composting?
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- At home composting can quickly break down fruits and vegetables, but it does not have the same capabilities for meat and dairy products. CR&R’s composting facilities have the advanced technology and resources to process all organic materials at a much faster and more efficient rate.
8) Why do I need a green lid organics cart when I throw my food waste directly into the garbage disposal?
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- When fats, oils, grease, and food are disposed of through your home plumbing system, you risk creating obstructions in your drainage systems. The food that does make it through your pipes is diverted to a local wastewater treatment plant. The food waste is then separated out and transferred to the landfill where it decomposes and produces greenhouse gases, such as methane. It is important to make efforts to divert food waste from going to landfills to reduce emissions that contribute to global warming and climate change.
Additional Outreach Items (click on links below for more information):
- *How to Properly Recycle Organic Waste* (click here for video)
- *Organics Recycling to Compost* (click here for video)
- Newport Beach Guide to Recycling and Organics Recycling
- Kitchen Food Scrap Pail Toolkit
What materials can I place in my kitchen pail and green lid organics cart?
Tips for your Kitchen Food Scrap Pail
- Empty your container after every meal
- Sprinkle baking soda on top of your food scraps
- Line your container with a compostable bag
- Use newspaper or paper bags on the bottom of the container to absorb liquids
- Wash your kitchen pail (The pail is dishwasher safe)
Tips for your Green Organics Cart
- Place yard waste in the very bottom of the green lid organic cart first to absorb any liquids
- Alternate layers of yard waste and food scraps
- When possible, keep the cart covered in a shaded area out of direct sunlight
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Hazardous Waste
Household Hazardous Wastes are products that are flammable, corrosive, reactive or toxic. They are dangerous to the public and the environment.Examples of HHW:
- Auto Fluid
- Cleaning Products
- Paint & Solvents
- Pesticides/Herbicides
- Pool Chemicals
- Non-Empty Aerosol Cans
Electronic Waste (E-Waste)
Examples of E-Waste:- Televisions/Screens/Monitors
- Computer-Related Items
- Printers
- Microwaves/Toasters
- LED Screens/LED Lights
- Stereos/Speakers
- Cellular Telephones
Universal Waste (U-Waste)
Examples of U-Waste:- Common Household Batteries (AA, AAA, C Cell, D Cell)
- Fluorescent Tubes and Bulbs
- Mercury-containing Devices (e.g., thermostats, switches, and thermometers)
Collections of these items are included in your service. Please call customer service and make arrangements for special door to door (949) 667-4158
Sharps Collection
Please call Customer Service at (949) 667-4158 to arrange for a Sharps container to be delivered or picked up from your residence.
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Bulky Items
Household items that cannot fit into your automated carts are considered bulky items. Bulky items must not be more than eight (8) feet in length, or more than four (4) feet wide, and must not exceed one hundred fifty (150) pounds. Items should be manageable by a two-person crew. Newport Beach residents are allowed five (5) Bulky Item Collections per calendar year of up to five (5) bulky items per collection at no charge.
Common bulky items include:- Couches
- Desks
- Loveseats
- Chairs
- Mattresses
White Goods:
- Refrigerators
- Washers
- Dryers
- Dishwashers
Bulky items do NOT include the following:
Automobile bodies, Construction and Demolition Debris, tires, oil, antifreeze, Household Hazardous Waste, Electronic Waste, Universal Waste, fluorescent bulbs, household batteries, MSW, Recyclable Materials, Food Scraps, Green Waste, or items requiring more than two (2) persons to remove.To arrange a pickup of bulky items, please use our Online Self Services.
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Special Services
Special Cart Retrieval Service
Customers with disabilities may request cart pull out service at no charge. Drivers will remove carts from your cart storage area and return emptied carts. Proof of disability will be required. If you do not meet the requirements for free cart pull-out service, you can request the service by contacting Customer Service for additional information and rates. Customer service may be reached at (949) 667-4158.Summer Saturday Collection Service
CR&R will provide a second weekly Collection of MSW on Saturday during the period from two Saturdays prior to July 4 through the Saturday prior to Labor Day. For residents receiving Summer Saturday Collection service, the regular year-around weekly Collection day shall not change during the Summer Saturday Collection period.Community Shredding Events
There are two paper shred events held annually. The following are acceptable documents/items for shredding:- Old credit cards & plastic/paper membership cards
- White paper documents of different sizes
- Mixed/colored paper documents of different sizes
- Junk mail of different sizes
Other items not accepted include:
- X-rays – (Not Accepted)
- Plastic of any kind – (Not Accepted)
- Magazines in large quantities (No problem for a few in each batch but no bulk magazines)
Annual Compost Giveaway Event
CR&R will be providing compost to residents during the annual compost giveaway event. A maximum of two (2) bags of compost will be provided to each Resident. Location, date, and time of the event TBD. -
Special Collections
Holiday Greenery Collection and Recycling
Christmas trees and other holiday greenery shall be collected from December 26 through January 15. After this period, trees shall be Collected as Bulky Items.
Reminders for residents:- Remove all ornaments, tinsel, lights, and stands
- Place the tree in the green lid organics cart or beside your carts for collection
- Do not place trees in plastic bags
- Trees six (6) feet or taller must be cut in half