Residents Services
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Curbside Pickup Information
CR&R Recommends the Following On Collection Day
- Containers should be placed at curbside no later than 6:00 a.m. on collection day.
- Please place your carts side-by-side approximately one (1) foot apart and at least three (3) feet from any obstruction (i.e. car, fire hydrant, trees).
- Place your carts with the handles and wheels facing towards your home.
- Containers should be removed from curbside within 12 hours after service.
- Items not inside containers will not be collected.
Cart Reminders
- The black container or black container with black lid is for regular refuse.
- The blue container or black container with blue lid is for recyclables.
- If you have a green container or black container with a green lid, it is for organics (food scraps and yard waste).
Residential Service Guide (PDF – 447KB)
Multi-Family Guide (PDF – 976.1KB)
Scheduled Pickup Days Map (PDF – 53.3KB) -
Holiday Schedule
CR&R Observes the Following Holidays
- New Years Day
- Memorial Day
- Independence Day
- Labor Day
- Thanksgiving Day
- Christmas Day
If the holiday falls during the week, service postponed by one day the remainder of the week. Example: If Independence Day is a Monday, and your normal collection day is Thursday, we’ll see you on Friday.
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Container Information
Approximate Container Sizes Available
Residents may order a set of the following containers.
- 60 gallon automated container – 41″H x 27″W x 33″D
- 90 gallon automated container – 45.5″H x 31″W x 37″D
- 3 Yard Temporary Bin – 4’H x 4’W x 6’9″L for clean-up projects – 500 lb limit
Special Collections
Larger waste collection containers (from 10 to 40 yards) are available for clean-up projects and other disposal needs. -
Recycling
It’s important to identify and remove materials unsuitable for recycling. Please review this section for more information on what’s acceptable and unacceptable for Recycling. If you have questions about how to join the recycling program in your area, or plan a clean-up project, please contact the office located closest to you.
Recyclable Paper Acceptable Items Unacceptable Items Milk or Juice Cartons Mixed products such as combinations of paper and metal. Corrugated Cardboard Waxed Paper Junk Mail Magazines Phonebooks Chipboard (Cereal/Cracker Boxes) Newspaper Computer paper Any White Paper Recyclable Plastics Please remove liquids, lids and food residue from all recyclables before placing them in the recycling container. Acceptable Items Unacceptable Items PET: soft drink bottles, photo film canisters Flower/Plant Containers HDPE: detergent containers, plastic water/milk containers,
pails, t-shirt bagsNo Mixed Products (ie plastic/metal combination) PVC: sprinkler pipe LDPE: trash can liners, shrink wrap, grocery bags PP: yogurt containers, luggage, drinking straws PS: plastic plates, cups egg cartons, food trays Other: Tupperware and mixed plastic containers Plastic Toys Recyclable Metal Acceptable Items Unacceptable Items Empty Aerosol Cans Automotive Parts Metal Coat Hangers Plumbing Parts Aluminum Cans No Mixed Products such as combinations of metal and paper Tin Cans Food and Juice Jars Empty Paint Cans (dry paint is OK) Metal Foil Lawn Furniture Recyclable Glass Acceptable Items Unacceptable Items Food and Beverage Bottles Ceramic Glass Jars and Bottles Mirrors House Windows Fluorescent Tubes Liquor, Soda and Juice Bottles Light Bulbs Tempered Glass Safety Glass Pyrex Yard Waste Acceptable Items Unacceptable Items Grass Clippings Animal Waste Green Plants Palm Branches Dry Leaves Diseased Plants Garden Trimmings Meat/Fish/Bones Weeds Dairy Products Wood Scraps/Chips Sod/Dirt Textiles Acceptable Items Unacceptable Items Clothing Stuffed Animals Shoes Pillows Linens Towels -
Hazardous Waste
It is illegal to dispose of Household Hazardous Waste (HHW) through the automated residential collection program. HHW must be disposed of at a certified hazardous waste collection center or through our curbside HHW Program. Residents can visit the Riverside County Department of Waste Resources website for information on permanent collection facilities at www.rcwaste.org.
Household Hazardous Waste includes, but is not limited to:
- Used Motor Oil
- Household Batteries
- Fluorescent Bulbs
- Fluorescent Tubes
- Paint
- Pesticides
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Electronic Waste
Electronic waste (E-waste) is an item such as a computer monitor, television, cell phone or other like materials. Due to the high amounts of lead and chemicals found in E-waste, they are not allowed into local landfills.
Refrigerators contain Freon and other chemicals which require special handling as well. CR&R will collect these items from your curbside as part of our bulky item collection program. To arrange for curbside pick-up of E-Waste or a refrigerator, please call our Customer Service Department at 800-755-8112 for limitations, rates and further information.
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Bulky Items
Items that cannot fit in your automated containers, such as a chair, table or a couch are considered “bulky items.” A bulky item is an object that can be handled safely by a two-person crew and may include washers, dryers, sofas or other large materials. Each residential unit or home is entitled to two (2) bulky item pick-ups free of charge per calendar year. Limitations apply and further information can be obtained by calling our Customer Service Department. You may call our office at 800-755-8112 to arrange for additional bulky item collections for a nominal charge.
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Special Services
Sharps/Used Needle Collection Program
Used needles and syringes are a growing part of our everyday life. CR&R is pleased to offer Hemet residents a unique and convenient Sharps Disposal by Mail Program. If requested, a three gallon Sharps Container will be delivered to your home in a postage prepaid return-by-mail shipping box with instructions in English and Spanish. When the Sharps container is full or when your drug therapy is concluded, you simply return the Sharps container in its original packaging.For more information on this convenient, private and easy to use program please call our Customer Service Department at 800-755-8112 and ask us about how you can participate. Rates and restrictions apply.
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En Español
Si desea información sobre su ciudad en español, oprima el enlace a continuación para ver o bajar el archivo en formato PDF.
Español (PDF – 214.2KB)
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Street Sweeping
CR&R provides Street Sweeping Services to the City of Hemet twice per month.
In compliance with the City’s National Pollutant Discharge Elimination System (NPDES) permit, the City of Hemet Public Works Department routinely cleans and maintains the city’s storm drains. A street sweeping program assists the City in complying with the requirements of the NPDES Permit by removing pollutants, debris and sediments on the City streets which otherwise might enter the storm drain system. The City of Hemet storm drain system is not connected to the sanitary sewer system or a treatment plant Water entering the storm drain system goes directly to our creeks, rivers and lakes-water bodies we use for fishing, swimming, and drinking water. You can help to keep our waters clean by not leaving trash, yard waste, or leaves in the street and/or gutters. Leaves and other yard waste should be placed inside your green waste cart for collection and recycling. Street sweepers WILL NOT collect piles of green waste or leaves left in the gutter!
You should also be aware that allowing runoff from private property which contains soaps, degreasers, motor oil and other automotive fluids, lawn and garden chemicals (herbicides, pesticides, fertilizers), paint, pet waste, swimming pool fitter backwash, and other household wastes to enter the storm drain system is a violation of the City of Hemet Stormwater Ordinance. Don’t allow these pollutants to enter the storm drain system! Also, consider using biodegradable and environmentally-friendly products for outdoor cleaning and landscape maintenance. To find out what else YOU can do to help keep our precious waterways clean and to protect our natural resources visit http://rcflood.org/stormwater/.
Also, please keep the following guidelines in mind for street sweeping service:
- All vehicles must be off the street by 6am on your service day
- Please remove all recreational items such as basketball hoops from the gutter on your service day
- Don’t rake or blow leaves and grass into the gutter or streets. Instead place them inside of your automated green waste container to be picked up on your scheduled collection day.
Services are not performed on the following holidays:
- New Year’s Day
- Memorial Day
- Independence Day
- Labor Day
- Thanksgiving Holiday
- Christmas Day
If your sweeping day falls on any of the Holidays mentioned above, you will be swept on your next regularly scheduled sweeping day.
Click here for a street sweeping schedule (PDF – 53.3KB)
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Organics Recycling Program
Your new Organics Recycling Program will allow you to recycle your food scraps by conveniently placing them inside your green waste cart along with your yard waste each week. This mixed material (food and yard waste) will be converted into a rich soil amendment and a Renewable Natural Gas, the cleanest fuel produced in California!
How your Organics Recycling Program will work
Effective immediately, you may separate your kitchen food scraps and place them inside your green waste cart. If you desire, CR&R is providing a free food scrap kitchen pail for your use. The first kitchen scrap pail will be provided free of charge. Additional pails may be acquired for a nominal charge. You may place all your food scraps and other acceptable organic discards with your yard waste in your green yard waste cart for weekly collection. For information on food scraps kitchen pails please call our Customer Service Team at 800-755-8112.Allowable and Non-Allowable Materials that you can include in your Green Cart.
Acceptable Materials Include:
- Grass clippings
- Leaves
- Weeds
- Prunings
- Flowers
- Kitchen
- Fruits
- Vegetables
- Bread
- Meat
- Fish
- Dairy
- Baked Goods
- Raw or cooked food scraps
- Fats, Oil and Grease
Non-Acceptable Items Include:
- Plastic Bags
- Rocks, sod, concrete, dirt
- Cactus, Succulents
- Large tree trunks and stumps
- Wood
- Poison oak, poison ivy
- Pet waste
Helpful Tips when Recycling Organics
- Cover food scraps with yard trimmings in your cart to avoid pests and odors. Yard trimmings will help mask any potential odors.
- Line your kitchen pail with paper towels or newspaper which will help keep your container clean. The liner paper can be recycled with your food scraps.
- Sprinkle baking soda in your kitchen pail to mitigate odors.
- Optional: Freeze food scraps before empting into your cart. Some communities encourage this as a sanitary way to manage food scrap storage, especially for very wet food scraps.
- Please DO NOT use plastic bags of any kind. Plastic bags, including “bio-degradable” bags, are not “digestible” in our Anaerobic Digester and can cause significant issues.
Where will my Organic Materials go once they are collected?
The materials from your green organics cart will be transported to CR&R’s new Anaerobic Digester (AD) Facility in Perris, Ca. This new facility will convert all your organic materials (yard and food scraps) into a renewable natural gas, the cleanest fuel produced in California, and a high grade compost material. This new program will help keep all of our organics out of the landfill where they would naturally decay and produce methane gas. Methane gas is extremely damaging to the atmosphere and is a major contributor of greenhouse gases.