Residents Services
Community Home Page-
Container Information
- Carts should be placed at the curbside no later than 6:30 a.m. on collection day and removed from the curbside within 12 hours after service.
- Carts should be placed with the handles and wheels facing towards your home.
- Place carts side-by-side approximately 1 foot apart and at least 3 feet from any obstruction (i.e. vehicles, fire hydrants, trees)
- Items placed outside of carts will not be collected. Cart lids should be closed. Please do not overload.
-
Collection Day Reminders
CR&R Recommends the Following On Collection Day- Containers should be placed at curbside no later than 6:30 a.m. on collection day.
- Please place your carts side-by-side approximately one (1) foot apart and at least three (3) feet from any obstruction (i.e. car, fire hydrant, trees).
- Place your carts with the handles and wheels facing towards your home.
- Containers should be removed from curbside within 12 hours after service.
- Items not in containers will not be collected.
- Each resident may select a set of specially designed automated containers with attached lid and wheels.
Cart Reminders
- The black container is for regular refuse.
- The brown container is for recyclables.
- If you have a green container, it is for green/yard waste or horse manure.
-
Contamination and Monitoring
SB 1383 also requires that all service routes be randomly audited on an annual basis. To stay compliant with these California mandates, CR&R will be working alongside the City of Laguna Hills to conduct route audits.To reduce contamination, use the guidelines below and examples when sorting landfill, recycling, and organic materials in your carts.
-
How to Effectively Recycle
Please make sure your recyclables items are empty and thoroughly scraped of any contents prior to placing them in your recycling cart. Heavily-soiled recyclables can contaminate an entire truck full of recyclables materials, causing recyclables materials to go to the landfill instead of being recycled.
The following items are recyclable:
- Plastics larger than a credit card - These are typically items like large plastic containers or household items that are easy to sort.
- Plastic bottles - Examples include water bottles, soda bottles, and detergent bottles
- Plastic containers - Items like your yogurt tubs, buckets, and “clamshell” to-go containers (those clear, hinged containers often used for salads or bakery items).
- Plastic containers - Items like your yogurt tubs, buckets, and “clamshell” to-go containers (those clear, hinged containers often used for salads or bakery items).
- Plastic labeled with recycling codes #1 through #7 – These are recyclable plastics. Look for recycling codes on plastic containers.
Recycling Tip: Use left-over dishwater to quickly rinse out residue from your recyclables.
Organics Recycling
The City of Laguna Hills and CR&R Environmental Services are expanding the city’s Organics Recycling Program, with food scrap kitchen pails! Kitchen Food Scrap Pails make organics recycling easy. Simply discard food scraps, coffee grounds, or yard waste into your kitchen pail and empty the contents into your green organics cart.Mixed-use Recycling
To prevent contamination from occurring in your CR&R carts, it is important to identify and remove materials unsuitable for recycling. Please review this section for more information on what’s acceptable and unacceptable for recycling.For questions about what is recyclable, please contact Laguna Hills’s Sustainability Specialists at LagunaHills-Recycles@crrmail.com.
-
Bulky Item Collection
Items that cannot fit in your carts, such as a chair or desk, are considered bulky items and require special pickup. Each resident is entitled to three (3) bulky item pickups free-of-charge per calendar year. A bulky item pickup may include up to 10 large items. Please note that bulky items much be manageable by a two-person crew. -
Hazardous Waste
Household Hazardous Wastes (HHW) are products that are flammable, corrosive, reactive, or toxic. Due to California’s environmental legislation, it is illegal to dispose of HHW in any of your CR&R containers.Common examples of HHW include:
- Cleaning products (e.g., shower/floor cleaners, ammonia, rust remover, etc.)
- Auto maintenance products (e.g., brake fluid, antifreeze, motor oil, etc.)
- Home maintenance products (e.g., paints, pesticides, pool chemicals, etc.)
- Personal care items (e.g., nail polish and remover, hair dye)
- Personal care items (e.g., televisions, speakers, computers, etc.)
- Universal waste (e.g., batteries, fluorescent bulbs, non-empty aerosol cans, etc.)
HHW Door to Door Collection
For proper disposal of HHW, Lake Forest residents can call CR&R for free HHW pickups up to two (2) times per year. To schedule a pickup, provide a list of items and quantities. The pickup cannot occur without this information, as required by law. Make sure to request your pickup at least five business days in advance.Annual HHW Drop-Off Event
CR&R also holds one (1) free HHW drop-off event once a year for Laguna Hills residents at a location and on a date to be announced.Sharps Disposal
Sharps waste, such as needles, syringes, and injector pens, must NOT be placed in CR&R containers. Residents can safely dispose of their sharps waste by requesting a free mail-back container or scheduling an appointment for at-home pickup of filled containers.To schedule sharps disposal, please contact our Lake Forest customer service team at (949) 520-6005 or use our Online Scheduling Service.
County HHW Resources
Laguna Hills residents can also utilize the free permanent drop off centers available year-round for proper disposal of hazardous waste. The County of Orange operates the following four centers throughout the County:- Anaheim Collection Center
1071 N. Blue Gun Street, Anaheim, CA 92806 - Huntington Beach Collection Center
17121 Nichols Lane, Gate 6. Huntington Beach, CA 92647 - Irvine Collection Center
6411 Oak Canyon, Irvine, CA 92618 - San Juan Capistrano Collection Center
32250 Avendia La Pata, San Juan Capistrano, CA 92675
-
Special Services
Reusable Donated Items
CR&R offers convenient reusable donated item pickups for Laguna Hill residents. Residents may schedule one (1) reusable item donation per year free of charge for items including clothing, household goods, etc.Valet Services
Customers with disabilities may request pull out service at no additional charge, proof of disability will be required.Holiday Greenery
Christmas tree recycling will occur annually for a full three weeks following December 25th. We ask that you place your tree at the curb on your regular collection day, remove all ornaments and the tree stand. If the tree is over 6’ tall please cut it in half. CR&:R will remove your tree without having to call our office.Temporary Services
Larger waste collection containers (from 3 yards to 40 yards) are available for clean-up projects and other disposal needs. For additional pricing details or to arrange for a delivery of a larger container to your residence, please contact C&R's Laguna Hill's Customer Service at (949) 849-5771.
-
Holiday Schedule
CR&R Observes the Following Holidays- New Years Day
- Memorial Day
- Independence Day
- Labor Day
- Thanksgiving Day
- Christmas Day
If the holiday falls during the week, service postponed by one day the remainder of the week. Example: If Independence Day is a Monday, and your normal collection day is Thursday, we'll see you on Friday.