Residents Services

• Organics Recycling

  

  Welcome to your new Organics Recycling Program!

  CR&R Environmental Services, together with the City of Orange, will be launching the new Organics Recycling Program on January 1st, 2020. This new program will co-collect food scraps and yard waste in your green cart. The organic material collected will be taken to one of CR&R’s Regional Organics Anaerobic Recovery Facility (ROAR) in Perris, CA to be converted into renewable natural gas and anaerobic compost.

  Organics Recycling FAQs

  • How often is my green organics cart going to be picked up? Weekly on your collection day.
  • Will my CR&R bill increase to cover organics recycling services? No. It is already covered by your current monthly total. (So is mixed, dry recycling services!)
  • Does pet waste go into the green organics cart? No. Pet waste needs to be placed into the black landfill cart.
  • Do palm fronds go into the green organics cart? No. Palm fronds need to be placed in the black landfill cart.
  • What if I don’t currently have a green cart? Contact a Sustainability Specialist at Orange-recycles@crrmail.com to assist you in getting a cart delivered.
  • If I don’t have much organic material, can I put my kitchen food scrap container out for collection? No. All organic material must be placed in your green organics cart.

  Additional Outreach Items (click on links below for more information):

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  • *Organics Recycling to Compost* (click here for video)
  -->
  • Organics Announcement Letter
  • 2022 Residential Service Guide

  Tips for your Green Organics Cart

  • Place yard waste in the very bottom of the cart first to absorb liquids
  • Alternate layers of yard waste and food scraps
  • Keep the cart in a covered or shaded area out of direct sunlight
• Curbside Pickup Information

  
  CR&R Recommends the Following On Collection Day

  • Carts should be placed at curbside no later than 6:30 a.m. on collection day.
  • Please place your carts side-by-side approximately one (1) foot apart and at least three (3) feet from any obstruction (i.e. car, fire hydrant, trees).
  • Place your carts with the handles and wheels facing towards your home.
  • Carts should be removed from curbside within 12 hours after service.
  • Residents are eligible to receive four annual pick-ups of excess material that can not fit in your automated carts. Items must be manageable by a two-person crew. There is an additional fee to collect excess material once your four annual pick-ups are exceeded.
  • Each resident may select a set of specially designed automated carts with attached lid and wheels.

  Cart Reminders

  • The cart with the blue lid is for regular waste.
  • The cart with the gray lid is for recyclables.
  • If you have a cart with a green lid, it is for green/yardwaste.

  Change in Waste and Recycling Billing (PDF - 109.KB)

• Holiday Schedule

  
  CR&R Observes the Following Holidays

  • New Years Day
  • Memorial Day
  • Independence Day
  • Labor Day
  • Thanksgiving Day
  • Christmas Day

  If the holiday falls during the week, service postponed by one day the remainder of the week. Example: If Independence Day is a Monday, and your normal collection day is Thursday, we'll see you on Friday.

• Container Information

  
  Approximate Container Sizes Available

  Residents may order a set of the following curbside collection containers:

  • 32 gallon automated cart - 38.5"H x 19.25"W x 24.25"L
  • 64 gallon automated cart - 41.75"H x 24.25"W x 31.75"D
  • 96 gallon automated cart - 43.25"H x 29.75"W x 35.25"D

  Special Collections
  For construction and clean up projects you may order the following temporary containers:

  • 3 Yard Temporary Bin - 4'H x 4'W x 6'9"L for clean up projects - 500 lb limit
  • 10 Yard Lowboy - for dense material such as dirt, rock, concrete, plaster, and sod.
  • 40 Yard Roll Off - for mixed light weight material such as wood, drywall, garage junk, papers, plastics, and other similar waste. No Hazardous Waste is accepted in any of our containers, please see our section under Hazardous Waste for additional information.
• Recycling

  
  It's important to identify and remove materials unsuitable for recycling. Please review this section for more information on what's acceptable and unacceptable for Recycling. If you have questions about how to join the recycling program in your area, or plan a clean-up project, please contact the office located closest to you.

  Recyclable Paper
  Acceptable Items	Unacceptable Items
  Milk or Juice Cartons	Mixed products such as combinations of paper and metal.
  Corrugated Cardboard	Waxed Paper
  Junk Mail
  Magazines
  Phonebooks
  Chipboard (Cereal/Cracker Boxes)
  Newspaper
  Computer paper
  Any White Paper
  Recyclable Plastics
  Please remove liquids, lids and food residue from all recyclables before placing them in the recycling container.
  Acceptable Items	Unacceptable Items
  PET: soft drink bottles, photo film canisters	Flower/Plant Containers
  HDPE: detergent containers, plastic water/milk containers, pails, t-shirt bags	No Mixed Products (ie plastic/metal combination)
  PVC: sprinkler pipe
  LDPE: trash can liners, shrink wrap, grocery bags
  PP: yogurt containers, luggage, drinking straws
  PS: plastic plates, cups egg cartons, food trays
  Other: Tupperware and mixed plastic containers
  Plastic Toys
  Recyclable Metal
  Acceptable Items	Unacceptable Items
  Empty Aerosol Cans	Automotive Parts
  Metal Coat Hangers	Plumbing Parts
  Aluminum Cans	No Mixed Products such as combinations of metal and paper
  Tin Cans
  Food and Juice Jars
  Empty Paint Cans (dry paint is OK)
  Metal Foil
  Lawn Furniture
  Recyclable Glass
  Acceptable Items	Unacceptable Items
  Food and Beverage Bottles	Ceramic
  Glass Jars and Bottles	Mirrors
  House Windows	Fluorescent Tubes
  Liquor, Soda and Juice Bottles	Light Bulbs
  Tempered Glass	Safety Glass
  Pyrex
  Yard Waste
  Acceptable Items	Unacceptable Items
  Grass Clippings	Animal Waste
  Green Plants	Palm Branches
  Dry Leaves	Diseased Plants
  Garden Trimmings	Meat/Fish/Bones
  Weeds	Dairy Products
  Wood Scraps/Chips	Sod/Dirt
  Textiles
  Acceptable Items	Unacceptable Items
  Clothing	Stuffed Animals
  Shoes	Pillows
  Linens
  Towels

• Hazardous Waste

  
  Hazardous Wastes are products that are flammable, corrosive, reactive or toxic. They are dangerous to the public and the environment. It is illegal to dispose of hazardous wastes in your CR&R containers. Hazardous wastes must be disposed of properly. For further information about the disposal of hazardous waste, please visit oclandfills.com

  Examples of HHW:

  • Auto Fluid
  • Cleaning Products
  • Paint & Solvents
  • Pesticides/Herbicides
  • Pool Chemicals
  • Non-Empty Aerosol Cans
• Electronic Waste

  
  Electronic waste (E-waste) is an item such as a computer monitor, television, cell phone or other like materials. Due to the high amounts of lead and chemicals found in E-waste, they are not allowed into local landfills.

  Refrigerators contain Freon and other chemicals which require special handling as well. CR&R will collect these items from your residence. To arrange a curbside pick-up for E-waste or a refrigerator, please use our Online Scheduling Service.

• Bulky Items

  
  Household items that cannot fit into your automated carts are considered bulky items. Bulky items must weigh less than 150lbs and be manageable by a two-person crew.

  Common bulky items include:

  • Couches
  • Desks
  • Chairs
  • Tables
  • Mattresses
  • Excess Green Waste

  Items that are not accepted include but not limited to car batteries, tires, automotive parts, and construction and demolition debris.

  To make arrangements for a bulky item pick-up on your regular waste collection day, please use our Online Scheduling Service.

• Street Sweeping

  
  A comprehensive street sweeping program assists the City in complying with the requirements of the National Pollutant Discharge Elimination System (NPDES) permit by removing pollutants, debris and sediments on the City streets which otherwise might enter the storm drain system. Water entering the storm drain system goes directly to our creeks, rivers, lakes, and beaches. You can help to keep our waters clean by not leaving trash, yard waste or leaves in the street and/or gutters. Leaves and other yard waste should be placed inside your green waste cart for collection and recycling. If necessary, please notify your landscape services company of this requirement. Street sweepers will not collect piles of leaves or green waste intentionally left in the gutter.

  Please do not allow any pollutants to enter the storm drain system. You should be aware that allowing runoff from private property which contains soaps, degreasers, motor oil and other automotive fluids, lawn and garden chemicals, paint, pet waste, or other household wastes to enter the storm drain system is a violation of the Orange Municipal Code. Consider using biodegradable and environmentally-friendly products for cleaning and landscape maintenance. You can help protect our natural resources by protecting our environment and keeping our gutters and streets clean!

  Please keep the following guidelines in mind for street sweeping service:

  • Please move all vehicles off the street during the times/days posted for street sweeping.
  • Please ensure all trash containers and recreational items such as basketball hoops are removed from the gutter area on your service day.
  • Don’t rake or blow leaves/grass into the gutter or streets. Instead place them inside of your automated green waste container to be picked up on your scheduled collection day.

   Services are not performed on the following holidays:

  • New Year’s Day
  • Memorial Day
  • Independence Day
  • Labor Day
  • Thanksgiving Day
  • Christmas Day

  If your sweeping day falls on any of the holidays mentioned, you will be swept on your next regularly scheduled sweeping day.

  Sweeping operations may not occur during inclement weather (e.g. heavy rain and high winds). Please call (714) 372-8272 on inclement weather days to receive updated information.

  Click here for a street sweeping schedule (PDF - 622.3KB)

• Special Collections

  
  Christmas tree collection is from December 26 through January 31. Please remove all ornaments, lights, stands, and cut the tree in half if over 6 feet tall. Please place your tree curbside on your service day and our tree collectors will come by in a separate truck, there is no need to call the office.