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Home > California > County of Orange > City of Aliso Viejo > Residents
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1-213-555-1234

(877) 728-0446
Residents Services
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  • Curbside Pickup Information


    CR&R Recommends the Following On Collection Day

    • Containers should be placed at curbside no later than 6:30 a.m. on collection day.
    • Please place your carts side-by-side approximately one (1) foot apart and at least three (3) feet from any obstruction (i.e. car, fire hydrant, trees).
    • Place your carts with the handles and wheels facing towards your home.
    • Containers should be removed from curbside within 12 hours after service.
    • Items not in containers will not be collected.
    • Each resident may select a set of specially designed automated containers with attached lid and wheels.

    Cart Reminders

    • The black container is for regular refuse.
    • The brown or blue container is for recyclables.
    • If you have a green container, it is for green/yard waste.

    Senior Discount

    • Senior citizens are eligible for a rate reduction of 10%. The senior citizen must be the head of the household of the residential Premises which receives Collection services, at least sixty-five (65) years of age, and must receive supplemental social security benefits. This discount does not apply to charges for additional Containers, temporary Bin Service, or temporary roll-off service.
  • Holiday Schedule


    CR&R Observes the Following Holidays

    • New Years Day
    • Memorial Day
    • Independence Day
    • Labor Day
    • Thanksgiving Day
    • Christmas Day

    If the holiday falls during the week, service postponed by one day the remainder of the week. Example: If Independence Day is a Monday, and your normal collection day is Thursday, we'll see you on Friday.

  • Container Information


    Approximate Container Sizes Available
    Residents may order a set of the following containers.

    • 35 gallon automated container - 27"Hx 23"Wx 23"D
    • 60 gallon automated container - 41"Hx 27"W x 33"D
    • 3 Yard Temporary Bin - 4'H x 4'W x 6'9"L for clean up projects - 500 lb limit

    Special Collections
    Larger waste collection containers (from 10 to 40 yards) are available for clean-up projects and other disposal needs.

  • Recycling


    Christmas tree collection will begin on December 26th for a two week period. Please remove all ornaments, lights, stands, and cut the tree in half if it is over 6 feet tall. If possible, please place your tree bottom first and upright in your green waste container. If you cannot use the green waste container or do not have one, place your tree curbside on your service day and our tree collectors will come by in a separate truck, there is no need to call the office.

    It's important to identify and remove materials unsuitable for recycling. Please review this section for more information on what's acceptable and unacceptable for Recycling. If you have additional questions please contact the office located closest to you.

    Organics

    CR&R Environmental Services, together with the City of Aliso Viejo, launched the new Organics Recycling Program on September 1st, 2019. This program co-collects food scraps and yard waste in your green cart. The organics material collected is taken to CR&R’s Regional Organics Anaerobic Recovery Facility (ROAR) in Perris, CA to be converted into renewable natural gas and anaerobic compost. Click the following Iinks for more Recycling instructions and information:

    2022-01 Aliso Viejo Env News - 860122RN-AV

    SOC-EnvNews-790123RN-SOC

    Recyclable Paper
    Acceptable Items Unacceptable Items
    Milk or Juice Cartons Mixed products such as combinations of paper and metal.
    Corrugated Cardboard Waxed Paper
    Junk Mail
    Magazines
    Phonebooks
    Chipboard (Cereal/Cracker Boxes)
    Newspaper
    Computer paper
    Any White Paper
    Recyclable Plastics
    Please remove liquids, lids and food residue from all recyclables before placing them in the recycling container.
    Acceptable Items Unacceptable Items
    PET: soft drink bottles, photo film canisters Flower/Plant Containers
    HDPE: detergent containers, plastic water/milk containers,
    pails, t-shirt bags
    No Mixed Products (ie plastic/metal combination)
    PVC: sprinkler pipe
    PP: yogurt containers, luggage, drinking straws
    PS: plastic plates, cups egg cartons, food trays
    Other: Tupperware and mixed plastic containers
    Plastic Toys
    Recyclable Metal
    Acceptable Items Unacceptable Items
    Empty Aerosol Cans Automotive Parts
    Metal Coat Hangers Plumbing Parts
    Aluminum Cans No Mixed Products such as combinations of metal and paper
    Tin Cans
    Food and Juice Jars
    Empty Paint Cans (dry paint is OK)
    Metal Foil
    Lawn Furniture
    Recyclable Glass
    Acceptable Items Unacceptable Items
    Food and Beverage Bottles Ceramic
    Glass Jars and Bottles Mirrors
    House Windows Fluorescent Tubes
    Liquor, Soda and Juice Bottles Light Bulbs
    Tempered Glass Safety Glass
    Pyrex
    Organics
    Acceptable Items Unacceptable Items
    Grass Clippings Animal Waste
    Green Plants Palm Branches
    Dry Leaves Diseased Plants
    Garden Trimmings Soft/Dirt
    Weeds
    Wood Scraps/Chips
  • Hazardous Waste


    Collection of Household Hazardous Waste (HHW) is now available at your front door, free of charge.

    Household Hazardous Wastes are electronic and home care products that are flammable, corrosive, reactive or toxic. They are dangerous to the public and the environment. Examples of HHW include:

    • Mercury thermostats and thermometers
    • Aerosol cans that contain hazardous materials
    • Latex, oil, or water based paint
    • Fluorescent Light Tubes, High Intensity Discharge Lamps
    • Solvents, Cleaning Products
    • Sharps in a one-way protection container.

    Please call our customer service department at (877) 728-0446 to schedule
    your free pick up. This service is provided with no additional cost. Be prepared to provide the Customer Service Representative with specific information on quantities of each item. They will assist you by explaining how to prepare your material for collection.

    For safety and compliance, we must observe the following:

    A maximum of 15 gallons or 125 pounds may be transported per vehicle, per trip (Department of Transportation Requirement). It is illegal for CR&R to exceed these limits.

    • Containers larger than five gallons will not be accepted.
    • Containers will NOT be returned.
    • Materials should be in original containers (except motor oil, fuels and antifreeze).
    • All containers must have lids, be sturdy, non-leaking, labeled and
      protected from breakage.
    • Do not combine different types of waste.
    • Do not mix oil-base paint with latex paint.
  • Electronic Waste


    Electronic waste (E-waste) is an item such as a computer monitor, television, cell phone or other like materials. Due to the high amounts of lead and chemicals found in E-waste, they are not allowed into local landfills.

    Refrigerators contain Freon and other chemicals which require special handling as well. CR&R will collect these items from your curbside, to arrange a curbside pick-up for E-waste or a refrigerator, please use our Online Scheduling Service.

  • Bulky Items


    Items that cannot fit in your automated containers, such as a chair or a couch, are considered "bulky items." A bulky item is an object that can be handled by a two-person crew and may include washers, dryers, sofas or other large materials. Each residential customer is entitled to four (4) bulky item pick-ups free of charge per calendar year. Additional bulky item pick-ups will be provided for a nominal charge. To make arrangements for a bulky item pick-up on your regular waste collection day, please use our Online Scheduling Service.

  • Special Services


    Due to changes in California Environmental Protection Legislation, certain waste products are no longer accepted at the landfill or recycling center. The City of Aliso Viejo has included the collection of the items listed below to their residents through service with CR&R.

    • Batteries (except automobile batteries which must be delivered to a certified hazardous waste center)
    • Thermostats
    • Fluorescent Tubes
    • Cathode Ray Tubes such as televisions and computer monitors
    • High Intensity Discharge Lamps such as heat lamps
    • Sodium Vapor Lamps such as low light pollution light bulbs
    • Aerosol Cans which are not completely empty
    • Mercury containing items such as light switches, pressure gauges, thermometers and greeting cards that play music
    • Unused Paint
    • Sharps such as syringes and lancets within a one-way protection container

    To make arrnagements with CR&R for the collection and proper disposal of any of these items please contact Customer Service at 1-877-728-0446.

Residents

 
 

CR&R Environmental Services

CR&R Incorporated is one of Southern California's most innovative and successful waste and recycling collection companies, serving more than 3 million people and over 25,000 businesses throughout Orange, Los Angeles, San Bernardino, Imperial and Riverside counties. In addition, we also have operations in Southern Arizona and Colorado. Thanks to groundbreaking technologies and pioneering reclamation programs, we are able to recycle over 500,000 tons of materials each year, creating cleaner communities, reducing air and water pollution, conserving landfill space and extending our natural resources. We're striving to make your neighborhood a better place to live, work and play.

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  • Services
    ▼
    • Residential Services
    • Business Services
    • Construction
    • Street Sweeping
    • Transportation Services
    • Recycling Services
    • Organics Processing
    • Landfill Disposal
    • Storage Container Rental
    • Portable Toilet Rental
  • About Us
    ▼
    • History
    • Leadership
    • Media
  • Sustainability
    ▼
    • Recycling
    • Anaerobic Digestion
    • Alternative Fuel
    • Composting
    • Bio Filtering
    • LEED Support Services
    • Food Rescue
  • Facilities
    ▼
    • Public Buyback Recycling Centers
      ▼
      • Blythe, CA
      • Stanton, CA
    • Material Recovery, Transfer and Disposal Location
      ▼
      • Avalon, CA
      • Colton, CA
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